Canon Duty Counters

The Canon Duty Counter billing method is supported for the following Canon
large format printer series:

  • TX (TX-3000, TX-4000, TX-3100, TX-4100)
  • TM (TM-200, TM-300, TM-305)
  • TA (TA-20, TA-30)
  • PRO (PRO-1000, PRO-2000, PRO-2100, PRO-4000, PRO-4100, PRO-6000, PRO-6100)
  • TZ-30000

Canon Duty Counters are lifetime usage counters that separate printing into
the following five categories based on the ink used in the document:

  • A - Line drawing
  • B - Office document
  • C - Low coverage poster
  • D - High coverage poster
  • E - Full coverage poster

Duty Counter totals can be verified by the end-users by printing a meter
read sheet from the printer’s panel.

Duty Counters are aggregated by Canon and are not available for per-record
detail information.


Canon Duty Counters vs Canon Ink Coverage

Printerpoint supports two different category-based billing methods for Canon iPF printers. 


Canon Duty Counters

  • Supported only on newer models (TA, TM, TX, TZ, PRO Series)
  • Requires Printerpoint Agent version 5.1.0 or higher
  • Lifetime counters that can be imported into ECI e-automate
  • Duty Counters are shown on printer meter read sheet for user-verifiable backup
  • Aggregate only, not shown on per-record billing details or in Customer Portal Print Tracking
  • Calculated by Canon

Ink Coverage

  • Supported on all Canon iPF models
  • Monthly usage, not a lifetime counter, cannot be imported into ECI e-automate
  • Not  displayed on printer meter read sheet
  • Displayed per print job in billing details and Customer Portal Print Tracking
  • Calculated by Printerpoint


Have more questions? Submit a request


Please sign in to leave a comment.