Want to quickly get a snapshot of issues your fleet may have at any given moment? Simply log on to Printerpoint and click the "Service" link. There, in one easy-to-digest screen, is every alert or informational message from every printer you manage which is sending something to Printerpoint. We'll tell you that Printerpoint hasn't been able to communicate with a printer for X number of days or weeks. Or, Perhaps that printer is powered off, or an IP address has been changed. Whatever it is, we'll let you know.
Bear in mind that the level of detail these messages contain depends on the manufacturer of the printer.