Once you've created a customer and installed an agent, you're now set to add a printer. There are three different ways to do this.
The "Add a printer" button
This is the simplest way to get a new printer into Printerpoint. If you are adding just a few printers and know the IP addresses already, use this method. One benefit of manually adding the printer using this dialog is if the printer is offline when you first add it, Printerpoint will continue trying to connect to it for two weeks. With a network scan, there is only one attempt per scan.
- Click the “Add a new printer” icon next to the customer name:
- Select "Networked" from Printer Type dropdown.
Note: to learn about Non-Networked Printers, review the Collecting Meter Reads for Non-Networked Printers article.
- Enter a nickname for this printer. It could be the model, location, or any other information to help you identify the printer.
- Enter the IP address of the printer.
- Optionally add an Asset ID - this is important if you are integrating Printerpoint with an ERP system like e-automate.
- If you have installed more than one Printerpoint Agent, choose which agent should monitor this printer.
- If your customer has multiple locations, select the correct location for this printer
- The SNMP Community field defaults to "public", and 99% of the time you can leave this as-is. Some customers may provide you a specific community name to use.
- The notes field is freeform and can be used for any additional info you want to store about this printer.
Once you click the "OK" button, it can take between 2-10 minutes before Printerpoint displays the printer.
Running a Network Scan
Printerpoint can scan your customer's network and find printers for you to add. If you don't know the specific IP addresses of the printer, this is a good way to find the equipment on their network. More details of how network scanning works can be found here.
Importing a list of printers
The third method for importing printers is to import a text file that contains a list of the printers. For customers with large numbers of printers who do not want you to scan their network, just ask them to provide you with a list of IP addresses where printers are installed. Just a printer name and IP address are required, but additional details can be set up in the file if you'd like. Instructions on how to import a list of printers can be found here.