Network Considerations

The Printerpoint agent is installed on your customers' computers and transmits information about print usage to our Cloud-based application. While the amount of information that is transmitted is minimal and should not negatively impact your customers' network traffic, the following should be kept in mind.

Transmission frequency
Printerpoint transmits approximately 4KB of data from each printer about every 5 minutes.

Multiple offices
If your customer's printers are in multiple physical locations, we recommend installing a local Printerpoint agent in each office. Otherwise, the printer information from remote offices must first travel over the WAN between offices to the Printerpoint agent, and then again up to the cloud. By installing a local agent, the bandwidth usage will be cut in half.

IP connectivity
Printers must be connected by an IP port. Printers connected via USB or other direct cable connections are not supported.

Proxy servers
If your customer uses a proxy server to restrict web traffic on their network, you may need to ask their IT administrator to create an exception to allow the Printerpoint agent to connect to our secure web server. The Printerpoint agent uses the HTTPS protocol on port 443 to make an outbound connection to our application at the following IP address: 52.9.114.77.

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