9/26/24
- Expand features available for latest HP DesignJet models (requires HP firmware 6.25.x or higher)
- Resolve issue updating firmware and downloading reports from some HP printers via Connect
- Include printer notes on pending and approved bills
- Display order notes in printer supply history
- Add location details to approved bills API
- Various bug fixes and UI improvements
8/29/24
- Expand support for newest HP DesignJet models (requires HP firmware 6.25.x or higher)
- Include project and user group information in Customer Portal print tracking CSV export
- Expand Xerox integration to track more printer models
- Various bug fixes and UI improvements
8/9/24
- Add option to create sales orders in e-automate from supply orders
- Asset ID and Customer location details added to Supplies API
- Add firmware version blacklist logic to firmware recommendations
- Improve HP firmware detection for latest models
- Update Epson OpenPlatform token security
- Various bug fixes and UI improvements
7/18/24
- Discover and add HP DesignJet XL 3800, DesignJet T850, DesignJet XT950 for use with Printerpoint Connect
- User Group management added to Customer Portal Print Tracking
- Various bug fixes and UI improvements
6/27/24
- Update cartridge SKUs to support new models
- Various bug fixes and UI improvements
6/18/24
- Add Account Rep option for customers
- Improve Xerox small format firmware support
- Various bug fixes and UI improvements
6/7/24
- Add support for Brother printers
- New design for Printerpoint login page
- Include job number for Epson and Canon large format printers
- Add users section to Customer Portal tracking
- Various bug fixes and UI improvements
5/3/24
- Add Epson OpenPlatform support for large format job records
- Add support for Epson media inventory
- Add Projects section to Customer Portal tracking
- Add printer location to Service tickets
- Various bug fixes and UI improvements
3/29/24
- Add non-inventoried media rolls to large format printers for customer ordering
- Various bug fixes and UI improvements
3/21/24
- Display maintenance cartridges on supply orders
- Support maintenance cartridge ordering in e-automate
- Add maintenance cartridge support for Xerox printers
3/8/24
- Add maintenance cartridge support for HP, Ricoh, Lexmark, Epson and Sharp printers
- Update supply order design
- Various bug fixes and UI improvements
2/14/24
- Add maintenance cartridge support for Epson large format
- Various bug fixes and UI improvements
2/6/24
- Add Printers section to Customer Portal
- Expand firmware detection to KIP printers
- Improve HP service alert reporting
- Improve KIP job tracking
- Various bug fixes and UI improvements
1/12/24
- Expand firmware detection to Xerox printers
- Improve Ricoh large format supply level detection
- Various bug fixes and UI improvements
12/20/23
- Add new filtering options to home page
- Improve Printer Discovery results when using multiple agents
- Expand firmware detection to Konica Minolta, Kyocera, Canon, Ricoh and Oce printers
- Various bug fixes and UI improvements
12/13/23
- Add new Service workflow
- Display installed agents in Customer Portal
- Add advanced tab to Printer Details dialog
- Add "All Customers" access option for non-admin users
- Expand firmware detection to HP printers
- Various bug fixes and UI improvements
11/7/23
- Display firmware version history on printers
- Display alert when firmware version is out of date
- Add Printerpoint Connect buttons to Billing and Supplies pages
- Improve Canon IPF error reporting
- Improve e-automate error reporting
- Various bug fixes and UI improvements
10/10/23
- Add PO number option to Customer Supply Requests
- Add alternate contact info fields to Customer Service Tickets
- Add HP Combined Categories to e-automate meter mapping
- Add Printerpoint Connect buttons to service pages
- Remove support for Printerpoint agents version 2.x.x and older
- Various bug fixes and UI improvements
9/15/23
- Printerpoint Connect functionality added to Printer Details page
- Offline Agents subtab added to Service page
- Agent installer filename now includes customer name (example: PrinterpointAgent_CustomerA.exe)
- Warning message displayed on Service page when Printerpoint Agent is installed on a laptop
- Update Xerox billing method options
- Add support for additional HP LaserJet Pro models
- Add cartridge SKUs for additional models
- Increase SKU length in printer billing options dialog
- Add support for missing cartridges on Supply Orders
- Various bug fixes and UI improvements
8/24/23
- Add support for large firmware updates through Printerpoint Connect
- Standardize location ordering throughout Printerpoint UI
- Change cartridge replacement alerts to ignore "altered" state"
- Deprecate Supplies Summary page
- Remove inactive unused agents after 30 days
- Various bug fixes and UI improvements
8/1/23
- Display Printerpoint Connect session history for dealers
- Add support for Canon WG series printers
- Various bug fixes and UI improvements
7/12/23
- Add scan, large color, large mono counters to Xerox printers
- Improve Printerpoint Connect logging
- Various bug fixes and UI improvements
6/22/23
- Release public beta of Printerpoint Connect
- Various bug fixes and UI improvements
6/9/23
- Add lifetime ink counter for Epson large format printers
- Add support for Epson AM series printers
- Add support for Lexmark monochrome printers
- Various bug fixes and UI improvements
05/25/23
- Improve e-automate supply order failure messages
- Stop sending meters to e-automate for a printer if "send me monthly billing data" is unchecked
- Add cartridge supply level support for Xerox Nuvera models
- Add additional roll lengths to media inventory options
- Various bug fixes and UI improvements
05/03/23
- Improved speed of network scanning
- Display Agent host operating system in list of Printerpoint Agents
- Add support for additional cartridge colors for Ricoh Pro series
- Various bug fixes and UI improvements
03/02/23
- Resolve issue affecting cartridge replacement notificatons
- Address issue with notification emails being sent multiple times
- Various bug fixes and UI improvements
02/21/23
- New agent released (v6.1.0)
- Add additional media roll lengths to media configuration (66', 130')
- Update ink/toner cartridge SKU list to include latest printer models
- Various bug fixes and UI improvements
02/1/23
- Improve logic for offline customer filters
- Simplify credit card billing options in My Account > Billing
- Improve API response times
- Update scan status message when agent goes offline during a scan
- Various bug fixes and UI improvements
01/13/23
- Add option to subscribe new Customer Portal users to low supply alert emails
- Clarify invoiced billing wording on My Account > Billing page
- Update Customer Portal UI
- Real-time Agent communication protocol (requires Agent version 6.0.0 or higher)
- Update API authentication method
- Various bug fixes and UI improvements
11/22/22
- Update Customer Portal to only display media items enabled by the dealer
- Various bug fixes and UI improvements
10/21/22
- Update remaining components to use .NET 6
- Various bug fixes and UI improvements
10/12/22
- Modernize methods to create cartridge events
- Update APIs to use .NET 6
- Various bug fixes and UI improvements
10/4/22
- Modernize methods to send automated emails
- Update backend components to use .NET 6
- Various bug fixes and UI improvements
9/22/22
- Modernized methods to send account verification emails
- Various bug fixes and UI improvements
9/6/22
- Resolved issue with extraneous decimals shown on supply orders
- Various bug fixes and UI improvements
8/18/22
- Added ability to add media items to an existing order
- Resolved issue with KIP meter reading inaccuracy
- Update cartridge SKU list with latest changes
- Various bug fixes and UI improvements
8/5/22
- Improve HP small format reliability
- Display Kyocera cartridge SKUs on supply orders
- Various bug fixes and UI improvements
7/20/22
- Add support for Kyocera printers
- Various bug fixes and UI improvements
7/11/22
- Allow leading spaces in e-automate equipment IDs
- Add new home page filter for sites with agents offline for more than 6 weeks
- Improve e-automate error wording
- Improvements to UI when adding items to a supply order
- Various bug fixes and UI improvements
6/23/22
- Various bug fixes and UI improvements
6/16/22
- Update monthly credit card pricing
- Various bug fixes and UI improvements
6/9/22
- Add option to add additional cartridges to a supply order
- Add additional filters to home page menu
- Various bug fixes and UI improvements
5/10/22
- Add cartridge support for Epson SureColor P-series printers
- Add customer shipping address to Distributor email
- Add printer model name on supply orders
- Various bug fixes and UI improvements
5/2/22
- Add "All Customers" link on left of approved bills and approved orders
- Various bug fixes and UI improvements
4/18/22
- Improve Canon Duty Counter response on PRO series printers
- Add service alert when "Enable Job History Sending" setting is disabled on a Canon large format printer
- Various bug fixes and UI improvements
4/11/22
- Distributors feature added to send supply notifications to a third party
- Replace Printer Features section with Workflows
- Resolve issue with Ricoh printers not checking in
- Add service alert when Oce printer's total counter is set to linear feet
- Various bug fixes and UI improvements
3/24/22
- Improve password complexity policy
- Display detailed errors when e-automate cannot create a sales quote
- Resolve issue with e-automate sales quotes when a printer has multiple contracts
- Do not record warning messages when Canon IPF printers enter sleep mode
- Various bug fixes and UI improvements
3/11/22
- Change design of Installed Agents section to display more useful information
- Send daily notification email of automatically approved orders that could not be sent to e-automate
- Various bug fixes and UI improvements
2/3/22
- DCA installer updated to use latest InstallShield version and allow for filename changes without erasing configuration
- Add HP Pixel Density detail when a multipage job has different density levels
- Add ability to search approved orders by ECI e-automate sales quote number
- Added support for Canon ImageClass D series printers
- Various bug fixes and UI improvements
1/12/22
- Added support for Sharp MX-M1206 counters
- Add cartridge SKU support for additional printer models
- Various bug fixes and UI improvements
1/10/22
- Add order number searching to approved orders
- Add bill number searching to approved bills
- Improve support for Canon GP series printers
- Display e-automate sales quote numbers on approved orders
12/9/21
- Add option to auto-approve supply orders
- Add cartridge SKU support for additional printer models
- Various bug fixes and UI improvements
11/12/21
- Add cartridge SKU support for additional printer models
- Various bug fixes and UI improvements
10/27/21
- Configured media rolls are listed per model in Supplies > Configuration
- Non-networked printers can be added without installing an Agent
- Add support for Ricoh small format printers
- Add support for Sharp printers
- Add toner level support for Ricoh large format printers
- Add additional media roll lengths to support multi-pack media roll SKUs
- Add "This is an internal production facility" checkbox to identify dealer's production equipment
- Resolve issue retrieving total counter from Xerox Phaser 5550 models
- Various bug fixes and UI improvements
10/13/21
- Cartridge SKUs are associated with printer model number instead of model name when possible
- Distinguish between A and F SKU HP printers for consumables
- Asset ID is now editable o Supply Order > Printer Details dialog
- Cartridge SKUs displayed on printer inventory
- Add Oce Smart Click support for ColorWave 3600, 3700, 3800
- Various bug fixes and UI improvements
9/17/21
- e-automate sales quotes integration with Printerpoint supply orders
- Add modules to e-automate page to enable/disable features
- Add cartridges and media tabs to the printer supplies details page
- Network scan no longer runs automatically when agent is installed
- Change to how lifetime counters are stored and updated
- Improve Oce Smart Click detection
- UI improvements to make Customer Portal easier to view on smaller screens
- Improve Canon Duty Counter detection
- Update wording on login screen when customer uses an expired login link
- Various bug fixes and UI improvements
8/11/21
- Improve Oce SNMP communication
- Various bug fixes and UI improvements
7/29/21
- Display printer serial number on pending and approved bills
- Display KIP System K version
- Remove links to inactive HP service pages
- Various bug fixes and UI improvements
7/20/21
- Improve Canon Large Format error code handling
- Resolve SMTP issue causing some automatic emails to not be sent
- Various bug fixes and UI improvements
7/8/21
- Extend timeout period for e-automate meter read integration
- Display Printerpoint Upgrade in Process page instead of 404 error during upgrades
- Improve support for Canon TZ-30000, TA-20, TA-30
- Include time in date column for Customer Portal print tracking
- Include printer Asset ID in service case email notification
- Various bug fixes and UI improvements
7/1/21
- Add support for Total Area billing method for large format Ricoh printers
- Add location contact info in Approved Bills API
- Address issue communicating with some Konica Minolta printers
- Various bug fixes and UI improvements
6/25/21
- Added Media Roll Setup page to Supplies section. Media items are now centralized in one place.
- Improved support for printers that use SNMP protocol for communication
- Use "Printerpoint" as the default meter source name for e-automate integration
- Add additional ink and toner cartridge SKUs
- Various UI updates
5/24/21
- Added support for HP DesignJet Studio, T210, T250, T250, T630, T650, T730, T830
- Various minor UI fixes
5/6/21
- Add media column to Customer Portal Print Tracking
- Resolved issue with some filenames not displaying correctly in Customer Portal Print Tracking
- Various minor UI fixes
4/29/21
- Add Username/Filename tracking option to Customer Portal Print Tracking for Canon Large Format Printers. This feature requires opt-in by end user
- Add Username/Filename tracking option to Customer Portal Print Tracking for Oce Printers. This feature requires opt-in by end user
- Add Username/Filename tracking option to Customer Portal Print Tracking for KIP Large Format Printers. This feature requires opt-in by end user
- Display yellow icon instead of red when an Agent is offline, but no printers are affected
- Support additional media types for latest Canon Large Format printers
4/26/21
- Add Username/Filename tracking option to Customer Portal Print Tracking for HP Large Format Printers. This feature requires opt-in by end user
- Add Customer Contact Name to Approved Bills API
- Various minor UI fixes
4/16/21
- Add “Auto-rollover” to switch printers to an active Agent when the agent they are connected to goes offline. This setting is enabled by default but can be disabled.
- Update “Supply Orders” to “Pending Orders”
- Update “Approvable Bills” to “Pending Bills”
- Various minor UI fixes
4/12/21
- Add SNMP v1 support for printers that do not respond to SNMP v2 requests
- Update Cartridge SKU database with new models
- Various minor UI fixes
4/6/21
- Add Print Tracking in Customer Portal. This setting is disabled by default and can be enabled by the dealer.
- Various minor UI fixes
3/29/21
- Improve SNMP collection reliability
3/24/21
- Add “Total Counter with Smart Clicks” billing method to Oce Colorwave printers
- Update Canon status code messages
- Various minor UI fixes
3/17/21
- Various minor UI fixes
3/10/21
- Added “Tiers” billing method to KIP printers
- Display total counter for Epson T-series large format printers
- Various minor UI fixes
2/17/21
- Meter reads are sent to e-automate when printer contract is due
- E-automate transmission history is displayed for manual and automatic meter reads
- Collect meter reads for Lexmark printers
- Display toner levels and add supply fulfillment for Lexmark printers
- Agent stability improvements
- Various minor UI fixes
1/25/21
- Add additional customer data to Approved Supply Order notification emails
- Various minor UI fixes
1/14/21
- Send meter reads to e-automate
- Map e-automate meter types to Printerpoint meter types
- Improve Xerox printer discovery
- Update Canon media names
- Update Cartridge SKU database with new models
- Various minor UI fixes
12/4/20
- Add Customer Portal service ticket feature
- Add support for Oce Colorwave 3500 and 5500
- Improve Oce Plotwave tracking
- Improve Agent reliability
- Various minor UI fixes
11/23/20
- Improve KIP total counter tracking
- Improve Agent reliability
- Update Cartridge SKU database with new models
- Various minor UI fixes
11/10/20
- Add Supplies Configuration page
- Add Alternate SKU option for ink/toner cartridges
- Add support for Oce Plotwave 3000/7500
- Add support for Oce Colorwave 3600/3800
- Improve cartridge detection for Konica and Xerox printers
- Automatically delete unresolved printers after 30 days
- Improve Agent reliability
- Various minor UI fixes
10/22/2020
- Display informational message when total counter cannot be read for Oce printers
- Improve HP MFD total counter tracking
- Update Cartridge SKU database with new models
- Various minor UI fixes
10/16/20
- Improve Agent reliability
10/12/20
- Include ink consumption on pending bills for paper/ink-based billing methods
- Improve Agent reliability
- Update Cartridge SKU database with new models
- Various minor UI fixes
10/1/20
- Improve cartridge detection for Epson large format printers
- Improve Agent reliability
- Update Cartridge SKU database with new models
- Various minor UI fixes
9/25/20
- Add support for new Epson large format models
- Improve colorant detection for HP small format
- Improve Agent reliability
- Various minor UI fixes
9/18/20
- Add printer configuration on pending bills
- Add option to manage ink cartridge inventory from supplies page
- Dismiss HP service alerts more than 2 weeks old
- Detect Epson Large Format printers
- Improve Agent reliability
- Various minor UI fixes
9/14/20
- Improve Agent reliability
9/4/20
- Run Agent under Local Service account
- Improve dealer branding in Customer Portal
- Various minor UI fixes
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