Release Notes

 

10/13/21

  • Cartridge SKUs are associated with printer model number instead of model name when possible
  • Distinguish between A and F SKU HP printers for consumables
  • Asset ID is now editable o Supply Order > Printer Details dialog
  • Cartridge SKUs displayed on printer inventory
  • Add Oce Smart Click support for ColorWave 3600, 3700, 3800
  • Various bug fixes and UI improvements

 

9/17/21

  • e-automate sales quotes integration with Printerpoint supply orders
  • Add modules to e-automate page to enable/disable features
  • Add cartridges and media tabs to the printer supplies details page
  • Network scan no longer runs automatically when agent is installed
  • Change to how lifetime counters are stored and updated
  • Improve Oce Smart Click detection
  • UI improvements to make Customer Portal easier to view on smaller screens
  • Improve Canon Duty Counter detection
  • Update wording on login screen when customer uses an expired login link
  • Various bug fixes and UI improvements

8/11/21

  • Improve Oce SNMP communication
  • Various bug fixes and UI improvements

7/29/21

  • Display printer serial number on pending and approved bills
  • Display KIP System K version
  • Remove links to inactive HP service pages
  • Various bug fixes and UI improvements

7/20/21

  • Improve Canon Large Format error code handling
  • Resolve SMTP issue causing some automatic emails to not be sent
  • Various bug fixes and UI improvements

7/8/21

  • Extend timeout period for e-automate meter read integration
  • Display Printerpoint Upgrade in Process page instead of 404 error during upgrades
  • Improve support for Canon TZ-30000, TA-20, TA-30
  • Include time in date column for Customer Portal print tracking
  • Include printer Asset ID in service case email notification
  • Various bug fixes and UI improvements

 

7/1/21

  • Add support for Total Area billing method for large format Ricoh printers
  • Add location contact info in Approved Bills API
  • Address issue communicating with some Konica Minolta printers
  • Various bug fixes and UI improvements

 

 

6/25/21

  • Added Media Roll Setup page to Supplies section. Media items are now centralized in one place.
  • Improved support for printers that use SNMP protocol for communication
  • Use "Printerpoint" as the default meter source name for e-automate integration
  • Add additional ink and toner cartridge SKUs
  • Various UI updates

5/24/21

  • Added support for HP DesignJet Studio, T210, T250, T250, T630, T650, T730, T830
  • Various minor UI fixes

 

5/6/21

  • Add media column to Customer Portal Print Tracking
  • Resolved issue with some filenames not displaying correctly in Customer Portal Print Tracking
  • Various minor UI fixes

 

4/29/21

  • Add Username/Filename tracking option to Customer Portal Print Tracking for Canon Large Format Printers. This feature requires opt-in by end user
  • Add Username/Filename tracking option to Customer Portal Print Tracking for Oce Printers. This feature requires opt-in by end user
  • Add Username/Filename tracking option to Customer Portal Print Tracking for KIP Large Format Printers. This feature requires opt-in by end user
  • Display yellow icon instead of red when an Agent is offline, but no printers are affected
  • Support additional media types for latest Canon Large Format printers

 

4/26/21

  • Add Username/Filename tracking option to Customer Portal Print Tracking for HP Large Format Printers. This feature requires opt-in by end user
  • Add Customer Contact Name to Approved Bills API
  • Various minor UI fixes

 

4/16/21

  • Add “Auto-rollover” to switch printers to an active Agent when the agent they are connected to goes offline. This setting is enabled by default but can be disabled.
  • Update “Supply Orders” to “Pending Orders”
  • Update “Approvable Bills” to “Pending Bills”
  • Various minor UI fixes

 

4/12/21

  • Add SNMP v1 support for printers that do not respond to SNMP v2 requests
  • Update Cartridge SKU database with new models
  • Various minor UI fixes

 

4/6/21

  • Add Print Tracking in Customer Portal. This setting is disabled by default and can be enabled by the dealer.
  • Various minor UI fixes

 

3/29/21

  • Improve SNMP collection reliability

 

3/24/21

  • Add “Total Counter with Smart Clicks” billing method to Oce Colorwave printers
  • Update Canon status code messages
  • Various minor UI fixes

 

3/17/21

  • Various minor UI fixes

 

3/10/21

  • Added “Tiers” billing method to KIP printers
  • Display total counter for Epson T-series large format printers
  • Various minor UI fixes

 

2/17/21

  • Meter reads are sent to e-automate when printer contract is due
  • E-automate transmission history is displayed for manual and automatic meter reads
  • Collect meter reads for Lexmark printers
  • Display toner levels and add supply fulfillment for Lexmark printers
  • Agent stability improvements
  • Various minor UI fixes

 

1/25/21

  • Add additional customer data to Approved Supply Order notification emails
  • Various minor UI fixes

 

1/14/21

  • Send meter reads to e-automate
  • Map e-automate meter types to Printerpoint meter types
  • Improve Xerox printer discovery
  • Update Canon media names
  • Update Cartridge SKU database with new models
  • Various minor UI fixes

 

12/4/20

  • Add Customer Portal service ticket feature
  • Add support for Oce Colorwave 3500 and 5500
  • Improve Oce Plotwave tracking
  • Improve Agent reliability
  • Various minor UI fixes

 

11/23/20

  • Improve KIP total counter tracking
  • Improve Agent reliability
  • Update Cartridge SKU database with new models
  • Various minor UI fixes

 

11/10/20

  • Add Supplies Configuration page
  • Add Alternate SKU option for ink/toner cartridges
  • Add support for Oce Plotwave 3000/7500
  • Add support for Oce Colorwave 3600/3800
  • Improve cartridge detection for Konica and Xerox printers
  • Automatically delete unresolved printers after 30 days
  • Improve Agent reliability
  • Various minor UI fixes

 

10/22/2020

  • Display informational message when total counter cannot be read for Oce printers
  • Improve HP MFD total counter tracking
  • Update Cartridge SKU database with new models
  • Various minor UI fixes



10/16/20

  • Improve Agent reliability

 

10/12/20

  • Include ink consumption on pending bills for paper/ink-based billing methods
  • Improve Agent reliability
  • Update Cartridge SKU database with new models
  • Various minor UI fixes



10/1/20

  • Improve cartridge detection for Epson large format printers
  • Improve Agent reliability
  • Update Cartridge SKU database with new models
  • Various minor UI fixes

 

9/25/20

  • Add support for new Epson large format models
  • Improve colorant detection for HP small format
  • Improve Agent reliability
  • Various minor UI fixes

 

9/18/20

  • Add printer configuration on pending bills
  • Add option to manage ink cartridge inventory from supplies page
  • Dismiss HP service alerts more than 2 weeks old
  • Detect Epson Large Format printers
  • Improve Agent reliability
  • Various minor UI fixes

 

9/14/20

  • Improve Agent reliability

 

9/4/20

  • Run Agent under Local Service account
  • Improve dealer branding in Customer Portal
  • Various minor UI fixes
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