What You'll Need
- Printer IP
Steps
- Open your preferred web browser
- Navigate to http://[yourprinterip]/hp/device/webAccess/open_accounting.xml?njobs=500
- Right click anywhere on the screen and hit "Save As..."
- Navigate to http://[yourprinterip]/hp/device/webAccess/open_status.xml
- Right click anywhere on the screen and hit "Save As..."
- Navigate to http://[yourprinterip]/hp/device/webAccess/open_usage.xml
- Right click anywhere on the screen and hit "Save As..."
- Navigate to http://[yourprinterip]/hp/device/webAccess/open_events.xml
- Right click anywhere on the screen and hit "Save As..."
Once you have those logs saved email them to your Printerpoint Support Representative at support@sepialine.com and they will review them for you.
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